Another DPR release of OSTicket is available. OSTicket is a popular open source trouble ticketing system built on PHP/MySQL. It’s been stated that this is…
OSTicket 1.7 DPR3 has been released. You can get the latest version over at Github. For a couple months now Peter over at osticket.com has…
OSTicket 1.6 ST – MOD: How to add a db populated drop down and admin interface [version 1.0] These directions are for adding this feature…
Scottro and I just finished troubleshooting a problem with his Report Mod for OSTicket v1.6ST. And he will be posting a new update to his…
On 03/01/2012 peter the lead dev announced that a new version of OSTicket v1.7 pre-release would be made available on March 15, 2012. While the…
Based on the Pending and Autoclose mod posted by GooseMoose on the OSTicket forums, here are my re-written directions on how to do it, as…
Scottro’s wonderful Report Page v3.2.1 is now out. I’ve also given him my own modifications to the project. Not sure if he will integrate them…
One of the things that has long been lacking in OSTicket (1.6ST) is the ability to do some basic reporting. This was so lacking that…
File extensions on OSTicket 1.6 ST are limited to 3 – 4 digits in the stock distribution. But some times you want to change this…
By default OSTicket lets users input their email addresses using upper, lower case, or mixed case. RFC 5322 states that the local part of an…