There were two very important pieces of information in yesterdays Blog post over on osticket.com above and beyond the normal "Hey these new versions have been released". If you haven't read the Blog post yet it is here: http://www.osticket.com/blog/126
First and foremost is that the 1.9 tree has reached it's end of life and is no longer being supported or maintained. The devs highly recomnend that you upgrade immediately. Historically osTicket has only supported two versions at a time so this tells me they expect 1.11 to be made stable quite quickly.
Secondly the tired and old wiki has been retired and been replaced with a brand new re-written Documentation Site. You can get to the new site by clicking Docs on the osTicket site, or go there directly at: https://docs.osticket.com/
The release schedule slowed down for a while there, but things seem to have finally gotten back on track. I'm really looking forward to some of the things that I have heard about in the pipeline and will share them as soon as I can!