UPDATE: 1.7RC5 was released on 19 Feb 2013. These instructions will work for RC4 and RC5. So you have installed OSTicket v1.7rc4 and now you…
How To Edit Scottro’s Reports Mod v5.0 to add custom From address when emailing a report in 3 easy steps So you’ve installed scottro’s Reports…
A few days ago ScottRo of sudobash released version 5.0 of his Reports Mod for OSTicket, if you haven’t upgraded yet go check it out.…
OSTicket 1.6 ST – MOD: How to add a db populated drop down and admin interface [version 1.0] These directions are for adding this feature…
Scottro and I just finished troubleshooting a problem with his Report Mod for OSTicket v1.6ST. And he will be posting a new update to his…
Based on the Pending and Autoclose mod posted by GooseMoose on the OSTicket forums, here are my re-written directions on how to do it, as…
Scottro’s wonderful Report Page v3.2.1 is now out. I’ve also given him my own modifications to the project. Not sure if he will integrate them…
One of the things that has long been lacking in OSTicket (1.6ST) is the ability to do some basic reporting. This was so lacking that…
File extensions on OSTicket 1.6 ST are limited to 3 – 4 digits in the stock distribution. But some times you want to change this…
By default OSTicket lets users input their email addresses using upper, lower case, or mixed case. RFC 5322 states that the local part of an…