A new stable version of osTicket has just been released version 1.14. It also introduces some really useful new features including editing task threads, adding…
A new stable version of osTicket has just been released version 1.12.1. It also introduces some really useful new features including editing task threads, adding…
So you’re running osTicket version 1.11.x or 1.11-rc1 and you don’t want to upgrade it to current (1.12). Well if that is you then I…
A new stable version of osTicket has just been released version 1.12.0. It also introduces some really useful new features including ACL (Access Control List)…
MySQL 8 was released recently (to this writing) and of course that means people are going to start using it. Since I have seen a couple…
I have just upgraded a clone of one of my production sites and there is no database update beween 1.10.x when upgrading to 1.10.4. You…
There is a new version of the 1.10 series, specifically the stable 1.10.4 Security Update. You can get this version via github or at https://osticket.com/download.…
Since I released my old article on how to add a client side open ticket list I've been meaning to rewrite the mod. The article…
There is a new version of the 1.10 series, specifically the stable 1.10.1 Security Update. You can get this version via github or at https://osticket.com/download.…
This article was updated on 08 Mar 2017 Generally speaking many of the previous FAQ answers [for former versions of osTicket] some times still apply…