Earlier today the folks over at osticket.com released the latest version of the 1.9 series, specifically the stable 1.9.2. You can get this version via…
This will be the email template variables (tokens) page for 1.9.1+ (until 2.0). Below is the old list from osTicket 1.8.0+ Email Template Variables, I'll…
Generally speaking many of the previous FAQ answers [for former versions of osTicket] some times still apply to the current version. The line numbers will…
If you downloaded the original 1.9 release please download it. There were several quick fixes that were bundled afterwards. As of today you can now…
So your running osTicket version 1.8.1.2 and you want to upgrade it to current which as of this writing is 1.9-rc1. Yopu’ve come to the…
So you wrote a mod or a plugin and want to add some configuration options directly to into the osTicket Admin panel. This is a…
One of the [I feel] less documented features of osTicket is the ticket API. This API has been built into osTicket for quite some time…
There has been a lot of talk recently about some of the new features and the direction that osTicket is heading in. In the past…
I'm not sure why anyone would WANT to do this, but on the off chance someone thinks that they need to and wants to try…
Over on github at the osTicket-1.8 project this a new v1.8.1.2 tag was added. This tag means that version 1.8.1.2 will be released shortly. Here…