So you want to add a custom text field to your tickets in osTicket version 1.7ST? Here are instructions on what the steps are and…
These directions are for adding a database populated drop down field to tickets feature for osTicket v1.7ST. While it will be similar for any current…
This article was updated on 18 Apr 2013 One of the features that I would love to see integrated into osTicket is an open ticket…
UPDATE: 1.7RC5 was released on 19 Feb 2013. These instructions will work for RC4 and RC5. So you have installed OSTicket v1.7rc4 and now you…
UPDATE: 1.7RC5 was released on 19 Feb 2013. Although I have not confirmed it yet, these instructions shouldn’t really change. Before you start it is…
So you have locked yourself out of your OSTicket installation and you want to reset or recover your password. First of all the password is…
OSTicket 1.6 ST – MOD: How to add a db populated drop down and admin interface [version 1.0] These directions are for adding this feature…
Based on the Pending and Autoclose mod posted by GooseMoose on the OSTicket forums, here are my re-written directions on how to do it, as…
File extensions on OSTicket 1.6 ST are limited to 3 – 4 digits in the stock distribution. But some times you want to change this…
By default OSTicket lets users input their email addresses using upper, lower case, or mixed case. RFC 5322 states that the local part of an…