I post a lot of information here about the Open Source project called osTicket. Much of which is my own hacking, information, FAQs that I…
Recently a lot of people who have upgraded to 1.8.1rc1 or 1.8.1ST have reported getting an error when an existing user (client) tries to open…
The good folks over at osTicket.com have just made the 1.8.1 Stable tag over on the github project. This of course means that 1.8.1ST will…
The up coming osTicket 1.8.1 has a couple features that many in the community have been waiting for.. for a very long time. One of…
With new versions of osTicket coming out so fast recently, some times the documentation fails to keep pace with the features. So I did a…
Earlier tonight the osTicket developers announced that the current branch of osTicket 1.8 has it's newest child with the release of 1.8.0.2. This version features…
This section is devoted to the articles on this site about the 1.7 tree from version 1.7ST to 1.7.4. Articles for osTicket 1.7.x: MOD: Staff…
This article was updated on 21 Feb 2014 This mod still works on the new version 1.8.1ST Earlier this year when 1.7 was released I…
This article was updated on 06 Mar 2014 Frequently many of the questions on the osTicket forums are duplicated. As much as I wish people…
Fresh off the presses a brand new osTicket 1.8! While its not entirely clear what's included and whats coming soon in the official announcement here's…