This article replaces the old one from: https://tmib.net/add-client-side-open-ticket-list-osticket-18 With the release of osTicket 1.8.1 I thought that it was time to update this article which…
This mod was updated on 15 Dec 2015 Ever since 1.9 was released my old article on how to add a client side open ticket…
So you wrote a mod or a plugin and want to add some configuration options directly to into the osTicket Admin panel. This is a…
One of the [I feel] less documented features of osTicket is the ticket API. This API has been built into osTicket for quite some time…
This article was updated on 21 Feb 2014 This mod still works on the new version 1.8.1ST Earlier this year when 1.7 was released I…
This mod is a partial update of the old 1.6ST Send reply to alternate/additional email address(es) by Scottro it has been updated for osTicket version…
This mod is an update of the old 1.6ST Pending Status and Autoclose mod for osTicket version 1.7ST. It adds a new “Pending” status that…
This theme mod was written by community member and forum user fantasypc and was available for download on the osTicket forums. However the users site…
These directions are for adding a database populated drop down field to tickets feature for osTicket v1.7ST. While it will be similar for any current…
This article was updated on 18 Apr 2013 One of the features that I would love to see integrated into osTicket is an open ticket…