Can Post Internal Notes, and Can Assign Tickets) into osTicket 1.6 ST November 15, 2012 by Masino Sinaga source: openscriptsolution.com osTicket does very good job…
OSTicket 1.6 ST – MOD: How to add a db populated drop down and admin interface [version 1.0] These directions are for adding this feature…
Scottro and I just finished troubleshooting a problem with his Report Mod for OSTicket v1.6ST. And he will be posting a new update to his…
Based on the Pending and Autoclose mod posted by GooseMoose on the OSTicket forums, here are my re-written directions on how to do it, as…
Scottro’s wonderful Report Page v3.2.1 is now out. I’ve also given him my own modifications to the project. Not sure if he will integrate them…
One of the things that has long been lacking in OSTicket (1.6ST) is the ability to do some basic reporting. This was so lacking that…
File extensions on OSTicket 1.6 ST are limited to 3 – 4 digits in the stock distribution. But some times you want to change this…
By default OSTicket lets users input their email addresses using upper, lower case, or mixed case. RFC 5322 states that the local part of an…
At work we have been using OSTicket as our support ticketing software for a while now. And one of the things that has always really…