It’s not very often that I will say anything negative against Google. In fact I use a slew of their “free” offerings ranging from GMail…
This section is dedicated to articles pertaining to the open source trouble ticket system osTicket version 1.6ST and older. To view the articles please click…
So you want to add a custom text field to your tickets in osTicket version 1.7ST? Here are instructions on what the steps are and…
This article was updated on 05 Aug 2013 Frequently many of the questions on the osTicket forums are duplicated. As much as I wish people…
These directions are for adding a database populated drop down field to tickets feature for osTicket v1.7ST. While it will be similar for any current…
Note: Peter announced that 1.8 will have language support. Originally I was going to go over all the different files that you will need to…
My favorite author Neil Gaiman has a new book called “The Ocean at the End of the Lane” coming out in mid June (which is…
This article was updated on 18 Apr 2013 One of the features that I would love to see integrated into osTicket is an open ticket…
Now that osTicket 1.7ST is finally out people are of course going to want to upgrade. If you are running v1.6ST or are running any…
Vol 1 Back in mid February I wrote about this amazing graphic novel series called Unwritten, well this morning I got an email from Amazon…