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osTicket v1.9.8 Released!

There is a new version of the 1.9 series, specifically the stable 1.9.8  You can get this version via github or at http://osticket.com/download.  It features some improvements/bug fixes, and an important security update.  Here is a list of the changes:

Enhancements

  • Update user information for existing users when importing CSV (#1993)
  • Agent names are consistently formatted and sorted throughout the system (#1972)
  • Memcache session backend support. (See include/ost-sampleconfig.php) (#2031)
  • Email domain validation includes DNS record verification (#2042)
  • Make ticket queue selection sticky (aa2dc85)

Improvements

  • Fix incorrect mapping of ISO charsets to ISO-8859-1, thanks @nerull7
  • Fix unnecessary drop of ticket CDATA table because of update to deleted field (#1932)
  • Fix inability to create or update organization custom data (#1942)
  • Fix inability to update some fields of user custom data (#1942)
  • Fix filtering user custom data for email tickets (#1943)
  • Fix missing email headers resulting in incorrectly threaded emails when delivered (#1947)
  • Cleanup file data when removing custom file uploads (#1942)
  • Fix crash when exporting PDF and PHAR extension is not enabled
  • Fix crash processing some TNEF documents (89f3ed7, #1956)
  • Fix handling of GBK charset when gb2312 is advertised (#2000)
  • Fix link to client ticket listing when logged in, thanks @neewy (#1952)
  • Disambiguate staff and collaborators when processing a some emails (#1983)
  • Fix several i18n phrase and layout issues (#1958, #1962, #2039)
  • Improve detection of some bounce notices with alternative content (#1994)
  • Fix image URL rewrite when pasting existing images, from a KB article for instance (#1960)
  • Preserve internal note formatting on new ticket by staff if HTML is disabled (#2001)
  • Touch organization updated timestamp on custom data update (#2007)
  • Fix deployment on Windows® platforms, thanks @yadimon (#2033)
  • Fix upgrade crash if retrying an old, failed upgrade from v1.6 (#1995)
  • Fix corruption of some html content (9ae01bf)