osTicket Install Checklist

tmib September 1, 2025 osTicket

Use this checklist to gather system requirements, server info, and config details before starting to install osTicket.

tmib osTicket Install Checklist Download

Tagged checklist, osticket, software

1.18: support active
1.17: support active
1.16: support ended Jun 12, 2023
1.15: support ended Sep 30, 2022
1.14: support ended Feb 8, 2022
1.12: support ended Nov 17, 2020
1.11: support ended Apr 24, 2019
1.10: support ended Nov 19, 2019
1.9: support ended Feb 06, 2019
1.8: support ended Nov 1, 2016

1.18.2: supports PHP 8.2 -8.4, 8.4 recommended
1.18: supports PHP 8.0, 8.1 recommended
1.17.6: supports PHP 8.2-8.4, 8.2 recommended
1.17: supports PHP 8.0, 8.1 recommended
1.16: supports PHP 7.2 – 7.4
1.15: supports PHP 7.2 – 7.4
1.14: supports PHP 5.6 – 7.3, 7.4 unofficially
1.12: supports PHP 5.6 – 7.2