This mod is an update of the old 1.6ST Pending Status and Autoclose mod for osTicket version 1.7ST. It adds a new “Pending” status that…
This theme mod was written by community member and forum user fantasypc and was available for download on the osTicket forums. However the users site…
Today I updated the osTicket Frequently asked Questions for 1.7ST. This is the third update since I originally posted it. Today’s update includes answers to…
This section is dedicated to articles pertaining to the open source trouble ticket system osTicket version 1.6ST and older. To view the articles please click…
So you want to add a custom text field to your tickets in osTicket version 1.7ST? Here are instructions on what the steps are and…
This article was updated on 05 Aug 2013 Frequently many of the questions on the osTicket forums are duplicated. As much as I wish people…
These directions are for adding a database populated drop down field to tickets feature for osTicket v1.7ST. While it will be similar for any current…