Based on the Pending and Autoclose mod posted by GooseMoose on the OSTicket forums, here are my re-written directions on how to do it, as…
Scottro’s wonderful Report Page v3.2.1 is now out. I’ve also given him my own modifications to the project. Not sure if he will integrate them…
One of the things that has long been lacking in OSTicket (1.6ST) is the ability to do some basic reporting. This was so lacking that…
File extensions on OSTicket 1.6 ST are limited to 3 – 4 digits in the stock distribution. But some times you want to change this…
By default OSTicket lets users input their email addresses using upper, lower case, or mixed case. RFC 5322 states that the local part of an…
Last Wednesday my phone died. It was an aging Motorola K1M KRZR, and it served me pretty well for the almost 3 years that I…
So while sitting in Drupal training here in Boston today (and being a little bored) I have decided to play with my configuration of this…
So I’ve been playing a lot with iptables again at work. I’ve worked out a couple different rules for trying to limit how many hack…
It has been almost eight (8) years now Open Office 1.0 was released. And in that time the project has really matured and come into…
At work we have been using OSTicket as our support ticketing software for a while now. And one of the things that has always really…