It’s not very often that I will say anything negative against Google. In fact I use a slew of their “free” offerings ranging from GMail…
This section is dedicated to articles pertaining to the open source trouble ticket system osTicket version 1.6ST and older. To view the articles please click…
So you want to add a custom text field to your tickets in osTicket version 1.7ST? Here are instructions on what the steps are and…
This article was updated on 05 Aug 2013 Frequently many of the questions on the osTicket forums are duplicated. As much as I wish people…
These directions are for adding a database populated drop down field to tickets feature for osTicket v1.7ST. While it will be similar for any current…
Note: Peter announced that 1.8 will have language support. Originally I was going to go over all the different files that you will need to…
This article was updated on 18 Apr 2013 One of the features that I would love to see integrated into osTicket is an open ticket…