There is a new version of the 1.9 series, specifically the stable 1.9.5.1 You can get this version via github or at http://osticket.com/download. It features some improvements/bug fixes, and an important security update. Here is a list of the changes:
The folks over at osticket.com have released a new version of the 1.9 series, specifically the stable 1.9.5. You can get this version via github or at http://osticket.com/download. It features a slew of enhancements, bug fixes, and security updates. Here is a list of them:
Yesterday the folks over at osticket.com released the latest version of the 1.9 series, specifically the stable 1.9.4. This version had not only a DPR (Developer Preview Release) and 5 RC (release candidates) before going live. You can get this version via github or at http://osticket.com/download. It features a slew of enhancements, bug fixes, and security updates. Here is a list of them:
Earlier today the folks over at osticket.com released the latest version of the 1.9 series, specifically the stable 1.9.2. You can get this version via github or at http://osticket.com/download. It features a slew of enhancements, bug fixes, and security updates. Here is a list of them:
Help topics have super powers (#974)
This will be the email template variables (tokens) page for 1.9.1+ (until 2.0). Below is the old list from osTicket 1.8.0+ Email Template Variables, I'll be adding and removing from it over time.
Generally speaking many of the previous FAQ answers [for former versions of osTicket] some times still apply to the current version. The line numbers will be wrong, but the information is usually still good. If you do not see an answer to your question please check out the older versions of this FAQ and/or post on the osTicket forums.
If you downloaded the original 1.9 release please download it. There were several quick fixes that were bundled afterwards.
As of today you can now download 1.9 codenamed "Whispers" from the osticket.com/downloads page.
Here is a list of the enhancements, bug fixes, and Security updates:
So your running osTicket version 1.8.1.2 and you want to upgrade it to current which as of this writing is 1.9-rc1. Yopu've come to the right place. A couple notes before we get started. You may have read something on the forums about the pending release of 1.8.2 well due to the number of and the severity of changes in this new version it was decided that the 1.8.2 release number would be skipped and we would jump right to 1.9.
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