osTicket 1.9.4 released

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Yesterday the folks over at osticket.com released the latest version of the 1.9 series, specifically the stable 1.9.4.  This version had not only a DPR (Developer Preview Release) and 5 RC (release candidates) before going live.  You can get this version via github or at http://osticket.com/download.  It features a slew of enhancements, bug fixes, and security updates.  Here is a list of them:

osTicket 1.9.2 released

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Earlier today the folks over at osticket.com released the latest version of the 1.9 series, specifically the stable 1.9.2.  You can get this version via github or at http://osticket.com/download.  It features a slew of enhancements, bug fixes, and security updates.  Here is a list of them:

Enhancements

  • Help topics have super powers (#974)

osTicket v1.9.x Frequently Asked Questions (FAQ)

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Generally speaking many of the previous FAQ answers [for former versions of osTicket] some times still apply to the current version. The line numbers will be wrong, but the information is usually still good. If you do not see an answer to your question please check out the older versions of this FAQ and/or post on the osTicket forums.

Upgrading osTicket 1.8.1.2 to current (1.9rc)

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So your running osTicket version 1.8.1.2 and you want to upgrade it to current which as of this writing is 1.9-rc1. Yopu've come to the right place. A couple notes before we get started. You may have read something on the forums about the pending release of 1.8.2 well due to the number of and the severity of changes in this new version it was decided that the 1.8.2 release number would be skipped and we would jump right to 1.9.

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