osTicket v1.10.1 Security Update Released!
Submitted by ntozier on 14 September 2017 - 1:27pmLife:
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There is a new version of the 1.10 series, specifically the stable 1.10.1 Security Update. You can get this version via github or at http://osticket.com/download. It features some improvements/bug fixes, and an important security update. Here is a list of the changes:
osTicket v1.10.x Frequently Asked Questions (FAQ)
Submitted by ntozier on 8 March 2017 - 11:22amOther:
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This article was updated on 08 Mar 2017
Generally speaking many of the previous FAQ answers [for former versions of osTicket] some times still apply to the current version. The line numbers will be wrong, but the information is usually still good. If you do not see an answer to your question please check out the older versions of this FAQ and/or post on the osTicket forums.
Upgrading osTicket 1.9.x to current (1.10)
Submitted by ntozier on 4 January 2017 - 4:16pmLife:
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So you're running osTicket version 1.9.x and you want to upgrade it to current which as of this writing is 1.10, and you need a little help. Well, you've come to the right place. One very important thing to note: contrary to what the osTicket FAQ at http://osticket.com/faq says, you need a newer version of PHP than 5.3. I would recommend PHP 5.5 or 5.6 over any other versions at this time. So if you have 5.3 go upgrade to 5.5 of 5.6.
osTicket v1.10 Released!
Submitted by ntozier on 1 November 2016 - 7:32pmLife:
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After a long time and many release candidates have released osTicket the 1.10 stable. You can get this version via github or preferably at http://osticket.com/download. It features a bunch of new enhancements and some improvements/bug fixes, and an several security/performance updates. Here is a list of the changes:
Add a client side open ticket list to osTicket 1.9 or 1.10rc2
Submitted by ntozier on 30 November 2015 - 3:55pmosTicket 1.10 is just around the corner
Submitted by ntozier on 24 November 2015 - 11:21amLife:
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In case you have lived under a rock the newest osTicket v1.10 should be out soon. While the developers don't give exact dates it's been three (3) months since RC2 was released, and there have been a lot (180 as of this article) commits since it's release. Here is a quick summary of all the new features and the versions that they were introduced in as well as some links to the release notes for each.
osTicket v1.9.12 Released!
Submitted by ntozier on 19 August 2015 - 6:42pmLife:
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There is a new version of the 1.9 series, specifically the stable 1.9.12 You can get this version via github or at http://osticket.com/download. It features some improvements/bug fixes, and an important performance update. Here is a list of the changes: