Elder Tribunal: Magmaw 25

So since the launch of WOW:Cataclysm Elder Tribunal’s raiding focus has been on 10man. We had sign ups on the the forums to allow people to post their interest in raiding, their commitment, and their preferred format (more hardcore, more social). Quite a few people quickly disappeared, or simply didn’t post and chose to remain Friends and Family (F&F) aka Social players in ET. As a result of that thread the Officers created a couple 10m rosters. Before the rosters were posted there were about 13 or so people that had already started working on the new raid content.

We attempted to make well balanced groups (on paper at least) and split some of the perceived skill levels and experience between the groups. We also tried to make sure that both groups had a good coverage on raid buffs, classes, etc.

Traditionally, we have had problems in the past with people believing that there is or was a Team A and a Team B. I still personally believe that we have done a lot to minimize this perception with good balancing, planning, hard work. With 10man and 25man sharing the same loot and the decision to switch our focus from 25man to 10man raiding this was no exception. ET has had a long history (over 10 years!) of being a guild and as such we have a history we can pull from. We decided to name our teams using the name of retired Officers. Most of which come from the EverQuest chapter of our history.

Thus were Team: Sinwell, Team: Myzt Moore, and eventually Team: Mastoj born.

As a guild, we have a tendency to not cater much to alts. We focus on gearing peoples Main characters, and if they want to PUG or form Alt Raids they are more then welcome to do so, but on their own time [and not during regularly schedule raid time]. Due to this focus we attempt to maintain rosters with a minimum amount of people to ensure that most of the time if 77% of the roster shows up, that a raid should be viable and happen. As a quick explanation we keep roster size at about 13 people, and try to make sure that roles counts include 3 tanks, 4 heals, 6 dps. Most of the players in Team: Sinwell at least maintain two sets of gear and two roles. Team: Sinwell’s average raid attendance for the top 10 rostered members hovers close to 100%. To me this is, of course, the ideal. [Ten people that work together twice a week is a much more cohesive unit then 15+ people who work together 1x a week, and never have the same raid composition.]

Anyway I think that I have gone on a tangent from my original purpose of writing this. That is to hopefully expand on what we have done, where we are heading, and what we hope to accomplish.

One of the concerns of shifting from a 25man to a 10man raid focus was that the guild would lose he unity and family feel that we have encourage and maintained for a long long time. Sundays have been old school achievement night, with targets ranging from vanilla to BC to wotlk. Also To attempt to address that we decided that at least once a month we would have a 25man raid night. So far we have actually managed to do two 25m nights. We put in 5 attempts on a boss and then break up into our normal 10man roster. Sadly we skipped last month (I’m not real sure why). So every last Tuesday of the month we gear up for 25man raid night.

This past Tuesday (yes 4.1 patch day) we downed BH25:Argaloth, and then moved to BWD25:Magmaw. Where for the second time we attempted him in the 25man format, and did slay the foul worm. 🙂

Congrats ET!

That brings us to 10man: 1/13H [12/12N] and 25man: 1/12N.

OSTicket v1.6: How to ensure lowercase email addresses

By default OSTicket lets users input their email addresses using upper, lower case, or mixed case. RFC 5322 states that the local part of an email can be either upper or lowercase (i.e. local-part@domain). In my experience most companies do not utilize this, or they generally accept iAMTMiB@ as iamtmib@ as iamTMiB@, etc. OSTicket by default lets the user type in iamTMiB@tmib.net when opening a ticket, and inserts it into the database as “iamTMiB@tmib.net”. This is fine behavior, but not the behavior that we want where I work.

Why not? Simply put, because when OST pulls up tickets if the user didn’t use the same capitalization every time they opened a ticket, they will not see tickets that have different mismatched case. For example, if I opened three (3) tickets as iamtmib@tmib.net and one (1) as iamTMiB@tmib.net and later went back to check on the status of my ticket and I enter iamtmib@tmib.net and the ticket number I would not see the iamTMiB@tmib.net ticket and vice versa. Presuming that we just want to change this for clients (non-staff) we would have to make changes to authentication (we don’t want login to fail because they use UseRNamE@), the input form (in case of errors), make sure the data is lowercase before inserting it into the database, and lastly update the information already in the database to be all lower case.

[document root] is the location of your installation.
so [document root]/includes would be the includes folder.

Authentication changes

Edit [document root]/login.php

circa line 28 locate the following:


and change it to


Form changes

Edit [document root]/include/client/open.inc.php

circa line 36 through line 38 change

<input type="hidden" name="email" size="25" value="">
<?}else {?>             
<input type="text" name="email" size="25" value="">


<input type="hidden" name="email" size="25" value=""><?=strtolower($email)?>
<?}else {?>             
<input type="text" name="email" size="25" value="">

This makes sure that if they fill out the form wrong, that it echos back the lowercase email address.

Database insertion changes

Edit [document root]/include/class.ticket.php

circa line 1131 and 1320 change




This ensures that the email address is lower case when it is injected into the database.

Sorry for the delay.

Database Changes

Lastly we want to make sure that the data already in the database is all lower case (so it all matches). Using MySQL Work Bench or a mysql cli run the following:

connect <databasename>;

Make sure that you use the name of your database.

UPDATE ost_ticket SET email = LOWER(email);

This MySQL query literally take the value in email, converts it to lowercase and saves it where it was.

That’s it for now. Enjoy.

Elder Tribunal: Nefarion 10

It is with great pleasure that I post of the down fall of Nefarion, bringing Elder Tribunal to 12 / 12 Normal mode and launching us to the front page for our server on wowprogress.com. This also brings us to 7th Horde side, and 3rd for 10m [on our server].

At 9:12pm EST Nefarion met his demise. (screen cap of most of the victors)

Here is a screen cap of wowprogress.com bloodhoof server:

Lastly a FRAPS of the entire fight by our mage Statreos is located at: YouTube

Congratulations ET!

P.S. Congrats Psymon on your T11 helm!