Updating osTicket 1.10.x to 1.10.4
I have just upgraded a clone of one of my production sites and there is no database update beween 1.10.x when upgrading to 1.10.4. You should be able to follow any of my previous upgrade guides and do not expect the database upgrader to run. This means that upgrading is as easy as dropping the new files over the old ones. Please keep in mind that you should really back up the site and your database first just in case.