This article was updated on 06 Mar 2014

Frequently many of the questions on the osTicket forums are duplicated. As much as I wish people would use the search feature it seems that most people would rather ask their question than actively look for the answer. So I've tried to compile a small list of things that people have either frequently asked, or I think they simply might want to do.

Now that osTicket 1.7.2 is out and has been for a little while its time to update the upgrade guide.

A new DPR (Developer Preview Release) is now available for osTicket 1.8 (Rumors). This is a preview release for developers and enthusiasts to see, help troubleshoot, and help test the upcoming release. It is not recommended for production environments and is not recommended for upgrading existing installations.

Today marks the release of osTicket 1.7.2. You can download it from osticket.com both the download page and via GitHub. Release notes can be found here: https://github.com/osTicket/osTicket-1.7/releases/tag/v1.7.2. This release includes over ten bug fixes, performance upgrade, and a security fix. IT also includes several new minor features.

I've been playing a new free game on my cell phone recently called Castle Clash. I've also got my roommate addicted to it It took my quite a while to find the hero upgrade costs so here they are.

Today marks the release of osTicket version 1.7.1.4. Below you will find the changelog for the last few releases (since I've been a slacker and didn't post them when they came out)

I sit ten thousand feet above the earth in a coffin made of steel and plastic, hurtling through the air at a velocity I have a hard time fathoming. But it is not my location to which my mind wanders, but the events oft he past few days. I flew to Louisiana to meet with the creator and lead dev Peter of the Open Source project called osTicket, and his protege and fellow developer Jared. We spent two days talking and brainstorming and breathing all things osTicket.

Can Post Internal Notes, and Can Assign Tickets) into osTicket 1.6 ST

November 15, 2012 by Masino Sinaga
source: openscriptsolution.com