osTicket 1.8.x Frequently Asked Questions (FAQ)
Submitted by ntozier on 12 December 2013 - 6:25pmThis article was updated on 06 Mar 2014
Frequently many of the questions on the osTicket forums are duplicated. As much as I wish people would use the search feature it seems that most people would rather ask their question than actively look for the answer. So I've tried to compile a small list of things that people have either frequently asked, or I think they simply might want to do.