How To Edit Scottro's Reports Mod v5.0 to add custom
From address when emailing a report in 3 easy steps
So you've installed scottro's Reports Mod 5.0 in your OSTicket implementation and noticed that when you email a report to someone the From: tag is populated with his email address. This is of course not the behavior you want from the mod so you want to change it. Then this is the mod to the mod for you!