OSTicket

OSTicket

osTicket 1.7.2 Released

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Today marks the release of osTicket 1.7.2. You can download it from osticket.com both the download page and via GitHub. Release notes can be found here: https://github.com/osTicket/osTicket-1.7/releases/tag/v1.7.2. This release includes over ten bug fixes, performance upgrade, and a security fix. IT also includes several new minor features.

Reflections of the weekend

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I sit ten thousand feet above the earth in a coffin made of steel and plastic, hurtling through the air at a velocity I have a hard time fathoming. But it is not my location to which my mind wanders, but the events oft he past few days. I flew to Louisiana to meet with the creator and lead dev Peter of the Open Source project called osTicket, and his protege and fellow developer Jared. We spent two days talking and brainstorming and breathing all things osTicket.

How to Create 3 New Permissions (Can Post Reply, Can Post Internal Notes, and Can Assign Tickets) into osTicket 1.6 ST

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Can Post Internal Notes, and Can Assign Tickets) into osTicket 1.6 ST

November 15, 2012 by Masino Sinaga
source: openscriptsolution.com

osTicket 1.7.1RC1 released!

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As promised last week, yesterday afternoon osTicket 1.7.1-RC1 was released. This is a release candidate for developer and enthusiasts to try out before 1.7.1ST is released. This release is not recommended for production enviornments! I've been informed that since this is a incremental update that the release cycle will be short as they continue to push towards the 1.8 release.

There are a slew of bug fixes as well as new features and expanding of current features:

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