After a long time and many release candidates have released osTicket the 1.10 stable. You can get this version via github or preferably at http://osticket.com/download. It features a bunch of new enhancements and some improvements/bug fixes, and an several security/performance updates. Here is a list of the changes:
In case you have lived under a rock the newest osTicket v1.10 should be out soon. While the developers don't give exact dates it's been three (3) months since RC2 was released, and there have been a lot (180 as of this article) commits since it's release. Here is a quick summary of all the new features and the versions that they were introduced in as well as some links to the release notes for each.
There is a new version of the 1.9 series being released soon! This maintenance release specifically stable version 1.9.6 can be grabbed via github or preferably at http://osticket.com/download once it's released. It features some enhancements, improvements/bug fixes, and and a few Performance and Security fixes. Here is a list of the changes: