Resources for osTicket

Official Resources

Download/Install files

Translations/Language-Packs
Download into /include/il8n folder.

Plugins
Install into /include/plugins folder.

Core Plugins
Developed by osTicket core developers.

Beta Plugins by osTicket core developers

Community Plugins
Modifies how the software works, without changing it.

  • Activity Stream - Paid Activity Stream plugin
  • adSync - Paid Active Directory Synchronization, is a plugin for osTicket 1.10+ which allows the system to synchronize your Active Directory users into osTicket.
  • Archiver - Archives tickets before delete, and allows for auto-pruning of old tickets.
  • Attachment Preview - Allows files attached to tickets to be embedded in the thread.
  • Autocloser - Automatically closes open tickets.
  • Fetch Note - Automatically fetch additional note content on ticket creation.
  • Field Radio Buttons - Enables the use of HTML form element Radio Buttons.
  • Mentioner - Finds Staff mentions in a thread and add's them as collaborators to the ticket.
  • Multi LDAP Auth - Plugin for multiple LDAP servers authentication and LDAP Sync.
  • Prevent Autoscroll - Stops the agent view from scrolling down to the last message in the thread.
  • Reporting - Paid plugin for extensive reporting.
  • Rewriter - An osTicket plugin to rewrite incoming emails.

Third Party Integration Plugins

Themes
Require modifications to osTicket core.

Guides

Provisioning

Development Resources

Professional Services

@Mentions

This list was blatantly stolen and then updated from the fantastic curated list by clonemeagain over at: https://github.com/clonemeagain/awesome-osticket. Thank you clonemeagain! (@grizly) I also posted it here: http://osticket.com/forum/discussion/92286/resources-for-osticket