Today I updated the osTicket Frequently asked Questions for 1.7ST. This is the third update since I originally posted it. Today's update includes answers to the following questions:
Q: how do I reset the Staff panel -> Dashboard Statistics page?
Q: how do I increase the maximum file upload size?
You can access the FAQ on the left in the osTicket menu or here HELP: Frequently Asked Questions about osTicket 1.7ST