osTicket 1.7.1RC1 released!

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As promised last week, yesterday afternoon osTicket 1.7.1-RC1 was released. This is a release candidate for developer and enthusiasts to try out before 1.7.1ST is released. This release is not recommended for production enviornments! I've been informed that since this is a incremental update that the release cycle will be short as they continue to push towards the 1.8 release.

There are a slew of bug fixes as well as new features and expanding of current features:

FOR SALE: 2007 Suzuki s83 Boulevard w/ 4444 miles -- $4500

Life: 

Last year I purchased this motorcycle from a close friend. She and her husband sold both their bikes around the time. Here is is a little over a year later, and I've purchased myself a new [to me] bike so I no longer need this one. I'm not aware of this bike having any issues at all. It was registered and inspected this year, and currently being stored at my mothers house in her garage. If you are interested in buying her you know how to contact me!

APP: Locket

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Hey, check out Locket. It's an Android app that pays you for unlocking your phone. The way it's done is simple. By downloading the app, you basically rent out your lock screen to brands. At one swipe, you can either open the ad, or unlock your phone the way you always do.

Every time you unlock your phone (up to three times per hours) you get $0.01. Every friend that you have who signed up using your link gets you $1.00 right now.

MOD: Staff CC ticket responses for osTicket 1.7ST

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This mod is a partial update of the old 1.6ST Send reply to alternate/additional email address(es) by Scottro it has been updated for osTicket version 1.7ST. It adds a new text "CC" field to the Staff view ticket page. Here are instructions on what the steps are and how to do so:

\include\class.email.php

circa line 143, locate:

MOD: Pending - Autoclose for osTicket 1.7ST

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This mod is an update of the old 1.6ST Pending Status and Autoclose mod for osTicket version 1.7ST. It adds a new "Pending" status that can be used on tickets, it also adds an autoclose feature for tickets that are left in pending for more then 5 days. Here are instructions on what the steps are and how to do so:

version: 1.7.b

Summary:

  • 1. Install the additional files
  • 2. Update the database
  • 3. Editing the files
  • 4. Customizing the Mod

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